Company/Business   TEA BREEZE Co., Ltd.
Name of person in charge   Ayako Miki
Location   1-8-23 Akasaka Chuo-ku Fukuoka city, Fukuoka, JAPAN 810-0042
Telephone number   +81 92-600-2451 [Reception hours: 11:00-17:00, excluding weekends and holidays]
Email address   info@madoka-tea.com
Sales URL   https://madoka-tea.com
Payment method   PayPal, Credit/Debit Card
Explanation of fees other than the product price   Shipping cost : 6~11USD(depend on the country)
Payment period   Orders are processed within 2-5 business days and items arrive within 7~21 days.
Available quantity for sale    From 1 box
Product shipping/delivery method　Once your order is placed, it will be shipped within 3-5 business days.
Returns/Exchanges    In the case of “defective products or products that we made incorrectly”, we will cover the cost. Please contact us within 7 days of receiving the product.
[Applicable] In the case of “defective products or products that we made incorrectly”,
[Contact] Please contact us by email, attaching a photo showing the details. We will then consider whether we need to take action.
If we need to resend the product, we will cover both the shipping and handling fees.   Email address: info@madoka-tea.com
About mid-term cancellation   You pay for one year at a time, there are no recurring charges.